Terms and Conditions

Last updated: 16 October 2026

These terms explain how Tune Tribe works with students and parents. Please read them before your child joins. When you enrol a child, join a class or pay fees, you agree to them.

1. Who we are

Tune Tribe Western Singing Academy (“Tune Tribe”, “we”, “us”) is a sole proprietorship, which means a business owned by one person. The owner is Sankalp Pandey.

Address: 2nd Floor, 150, Bharathi St, Reddiyur, Thirumal Nagar, Alagapuram Periyaputhur, Salem, Tamil Nadu 636004

Questions and complaints: Manaal Khan
Email: manaal.khan@tunetribe.studio
Phone: +91 95663 04603

2. Who these terms are for

  • If a student is under 18, a parent or legal guardian must agree to these terms and pay the fees. Under Indian law, a child cannot make a binding agreement alone.

  • By enrolling a child, you confirm that you are their parent or legal guardian.

3. Our website

  • Our website gives information. You cannot pay on our website.

  • You can book a free vocal consultation by WhatsApp or phone. The consultation is free. You do not have to join.

  • We try to keep our website correct. Fees and timings may change, as described in section 5.

  • Our website may link to other websites. We are not responsible for them.

4. Our classes

  • Group classes: Wednesday and Thursday, or Friday and Saturday. Classes run between 5 pm and 8 pm. Our vocal coach sets each child’s days and time based on their skill level.

  • Solo classes: one-to-one, at our academy or at your home. A parent must be at home during solo classes held at your home.

  • Students attend twice a week. That is 8 classes a month. Each class is about 1 hour.

5. Fees and payment

  • Our fees are the ones shown on our website, or the ones we agree with you in writing (a WhatsApp message counts).

  • There is no joining fee and there are no hidden fees.

  • Fees are monthly. We send your invoice on the 1st of each month. It is due by the 5th.

  • If your child joins in the middle of a month, you pay only for the classes left in that month. Each class costs the monthly fee divided by 8.

  • You can pay with the payment link on the invoice, or in cash. Online payments are handled by Zoho Payments. If we add another payment provider, we will update this page.

  • If we change our fees, we will give you 30 days’ notice in writing. A WhatsApp message counts.

6. Refunds, leaving and compensation classes

Our Cancellation and Refund Policy explains refunds, leaving, and compensation classes. It is part of these terms.

7. Health and safety

  • Please tell us about anything that may affect your child’s voice or health, such as a cold, a cough or a throat problem.

  • Our classes are teaching. They are not medical advice. If your child’s voice stays hoarse for weeks, please see a doctor first.

8. Behaviour

We want every class to be a safe and happy place. Please ask your child to be respectful to the coach and to other students. If a student keeps disturbing the class, we will talk to you first. As a last step, we may ask the student to leave. We would then refund the fees for classes not yet taught.

9. Photos and videos

  • If we take photos or videos in class, we post them on our website or social media only after the parent says yes. We ask the first time we post. That yes covers future posts too, until you take it back.

  • We never show a child’s full name next to their photo.

  • You can take back your yes at any time by messaging us. We will stop using the photo or video in new posts. We will remove the post, or take your child out of it, within 7 days. We cannot control copies that other people have already saved.

10. Progress and results

We teach step by step. Every child learns at their own pace. We cannot promise exact results or performance outcomes. But children who attend regularly, follow what we teach and practise as often as we ask usually improve well.

11. Our materials

Our syllabus, exercises, practice tracks and recordings belong to Tune Tribe. They are for your child’s own practice. Please do not copy, share, post or sell them.

12. Changes to these terms

We may update these terms. The date at the top shows the latest version. We will tell parents on WhatsApp about any change that affects fees or refunds, 30 days before it starts.

13. Our responsibility

We take care to teach safely. We are not responsible for losses we could not reasonably have foreseen, or for events outside our control, such as floods or government orders. If an event like that stops classes, we will decide whether to give compensation classes or to refund the classes not taught. Nothing in these terms removes your rights under Indian law, including consumer law.

14. Law and disputes

These terms follow the laws of India. Any dispute will go to the courts in Salem, Tamil Nadu. Please contact us first. We will try to sort it out with you.

15. Contact